Privacy Notice

Who we are

Go-Therefour Virtual Assistance Services ("Go-Therefour," "we," "us," or "our") provides Customer Service and eCommerce Operations support. We are responsible for the personal information described in this notice. This notice applies to information collected through gotherefour.com.

If you have a privacy question or request, email us at help@gtvas.com.

Information we collect

When you use our contact form, we may collect:

• Your name and work email address
• Your company name
• Your website or store address, if you choose to share it
• The type of help you are looking for
• The message and other information you choose to provide

Our website, hosting, and form-delivery providers may also process limited technical information, such as your IP address, approximate country, browser type, device type, referring page, and submission time, to deliver and protect the website.

For form security, we create a pseudonymous, hashed identifier from the submitting IP address to help detect repeated or abusive submissions. A masked IP address, approximate country, submission time, browser or device summary, originating page, and security-check status may accompany an accepted inquiry delivered to our team. Please do not include sensitive personal information in your message unless it is necessary and we have asked you to provide it.

How we use your information

We use personal information to:

• Respond to your message and follow up on your inquiry
• Understand the services you may need
• Prepare for a possible business relationship
• Operate, secure, and improve this website, including detecting spam and limiting repeated form submissions
• Keep business records and meet legal obligations

We process this information to respond to steps you ask us to take before a possible service relationship, for our legitimate purposes in operating and protecting the website and contact form, to comply with legal obligations, and with consent where the applicable law requires it.

Who may receive your information

Your contact form submission is processed through FormSubmit and delivered to our team by email. Our website hosting, email, and security providers may process information needed to operate the site, protect the form, and deliver your inquiry. These providers handle information on our behalf or under their own terms and privacy practices.

We may also share information when required by law, to protect our rights, or with professional advisers who have a duty to keep it confidential.

How long we keep it

We keep inquiry information only as long as reasonably needed to respond, maintain appropriate business records, and meet legal obligations. Technical form-security attempts are generally retained for approximately 24 hours. They become eligible for deletion after that period and are removed during a subsequent form-security processing cycle. We periodically review information that is no longer needed.

How we protect information

We use reasonable administrative and technical measures intended to protect personal information, including server-side form validation, spam checks, rate limits, and restricted access. No website, email, or transmission method can be guaranteed to be completely secure.

International processing

Our team and service providers may process information in countries other than your own. When this happens, we take reasonable steps to use providers and safeguards appropriate to the information involved.

Your choices and rights

Depending on the law that applies to you, you may ask to access, correct, delete, or limit the use of your personal information, object to certain uses, withdraw consent where processing relies on consent, or ask how your information has been handled.

To make a request, email help@gtvas.com. We may need to confirm your identity before completing a request. You may also raise a concern with the Philippine National Privacy Commission or the privacy or data-protection authority that applies where you live.

Links to other websites

Our website may link to social media or other third-party websites. Their privacy practices are governed by their own notices, not this one.

Changes to this notice

We may update this notice when our website, services, or legal responsibilities change. The date at the top shows when it was last updated.